Emotional Intelligence is being aware of your emotions, and being able to manage your own emotions as well as the emotions of others. Emotional intelligence is important because it affects your relationships, your work performance, and your physical and mental health.
This is something that can be learned, and so in this week’s feature article we have provided tools to help you develop your emotional intelligence.
Emotional Intelligence can be broken down into four areas:
4) Relationship management.
Improving Emotional Intelligence:
1. Observation and Awareness
2. Identifying the emotion
3. Seeking to understand
4. Managing the emotion